Fin automatically identifies and quantifies bad user interfaces, sloppy system configurations, and slow networks that prevent your team from outperforming.
Fin empowers your frontline team to tag software issues while they work, establishing a direct line of feedback to IT and engineering.
If you work with business process outsourcers – BPOs - you know how hard it is to compare the price/performance of different outsource partners. With Fin, you get hard data on agent performance and quality, using a common standard of measurement. Perfect to support vendor conversations and negotiations.