Success Stories

Learn how Fin has created breakthroughs in the way companies leverage people’s time and energy. Learn how Fin has created breakthroughs in the way companies leverage people’s time and energy.

Handle Times
Handle Times

Learn how Fin has created breakthroughs in the way companies leverage people’s time and energy and other cool stuff.

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Agent Proficiency
Agent Proficiency

Learn how Fin has created breakthroughs in the way companies leverage people’s time and energy and other cool stuff.

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Producivity
Productivity

Learn how Fin has created breakthroughs in the way companies leverage people’s time and energy and other cool stuff.

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Companies achieve better outcomes with Fin

Learn how Fin has created breakthroughs in the way companies leverage people’s time and energy.

25%
Decrease in average handle time
16%
Increase in agent utilization
15%
Interactions identified with potential data leakage
  • Install Extension
    Fin immediately begins to collect data
  • Set Success Metrics
    Our Solutions Team will help create your personalized dashboards
  • Discover Advantages
    Use new data for advanced decision making
meet our customers

Companies achieve better outcomes with Fin

"We looked to understand productivity and maintain the high level of security that customers expect. Fin has provided critical insights into how we can enable a remote team during a period of rapid growth. We’ve since deployed Fin more broadly across our CX workforce."

Will Zhou

Director, Technology & Analytics, Coinbase

meet our customers

Companies achieve better outcomes with Fin

"Fin helps us identify technology and process barriers outside of our team’s control and celebrate their successes that may have gone unnoticed. This not only helped to improve productivity but also build a better and more streamlined experience for employees.”

Matthew Caron

Head of Support and Onboarding @ OpenTable

meet our customers

Companies achieve better outcomes with Fin

“Fin enables our teams to work more productively, saving us countless hours by surfacing opportunities to improve efficiency across our organization. Fin helps us continuously iterate on our user experience and empower our people as we scale.”

Avi Tal

CEO, Verse.io

meet our customers

Companies achieve better outcomes with Fin

“One of our easiest solves ever was discovering that copy/pasting a company logo into email signatures on Zendesk was wasting nearly 20% of team utilization for a client."

Scott Moran

Founder, Go2

meet our customers

Companies achieve better outcomes with Fin

“We are definitely seeing improvements in efficiency and compliance since implementing Fin. Fin enables us to measure agent productivity and understand their processes at a much larger scale.”

Site Operations Manager

Picnic Health

How much time will you save?

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