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The best productivity tools in 2021

Blog
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The best productivity tools in 2021

Blog
September 16, 2021
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New Zealand Herald Interview with Fin.com CEO: From Paraparaumu scavenger to a $20m USD/ $32m NZD Silicon Valley raise backed by Arielle Zuckerberg

Team News
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New Zealand Herald Interview with Fin.com CEO: From Paraparaumu scavenger to a $20m USD/ $32m NZD Silicon Valley raise backed by Arielle Zuckerberg

Team News
September 14, 2021
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AI-Driven Process Improvement: Data Leadership Lessons Podcast featuring Fin.com

Podcast
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AI-Driven Process Improvement: Data Leadership Lessons Podcast featuring Fin.com

Podcast
September 14, 2021
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Fin Raises $20 Million Series A Led by Coatue and Names Former Twilio Executive as CEO

Team News
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Fin Raises $20 Million Series A Led by Coatue and Names Former Twilio Executive as CEO

Team News
September 9, 2021
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TechCrunch: Fin.com Names Evan Cummack as CEO, Raises $20M

Team News
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TechCrunch: Fin.com Names Evan Cummack as CEO, Raises $20M

Team News
September 9, 2021
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How Go2 optimized productivity and reduced handle time, improved CX

Case Study
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How Go2 optimized productivity and reduced handle time, improved CX

Case Study
September 7, 2021
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Fin.com CEO Evan Cummack on the Innovation and Leadership Podcast

Podcast
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Fin.com CEO Evan Cummack on the Innovation and Leadership Podcast

Podcast
September 1, 2021
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Encore 2021: Finfolk Unite in Boulder for Annual Offsite

Team News
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Encore 2021: Finfolk Unite in Boulder for Annual Offsite

Team News
August 26, 2021
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Privacy and Security

Privacy and Security
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Privacy and Security

Privacy and Security
August 20, 2021
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How to make average handle time an actionable metric

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How to make average handle time an actionable metric

August 5, 2021
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How Process Analytics is Transforming the future of CX and Operations Work

Podcast
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How Process Analytics is Transforming the future of CX and Operations Work

Podcast
September 20, 2020
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Using Data to Improve BPO Relationships and Better Manage Remote CX Teams (video/show with Mary)

Video
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Using Data to Improve BPO Relationships and Better Manage Remote CX Teams (video/show with Mary)

Video
September 20, 2020
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Increase team productivity with comprehensive process data

Other
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Increase team productivity with comprehensive process data

Other
September 1, 2020
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Six ways to increase operations efficiency and Margins

Other
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Six ways to increase operations efficiency and Margins

Other
August 31, 2020
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Driving success metrics with an operations flywheel

Other
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Driving success metrics with an operations flywheel

Other
July 22, 2020
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Five strategies for operational efficiency

Blog
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Five strategies for operational efficiency

Blog
June 16, 2020

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Documentation

We’ve done this before and we’re here to help.

Chrome Extension

Integrate and troubleshoot the Fin Chrome Extension. Understand what your end users (team members) will see when Fin is running in their browser.

Core Metrics

A reference inventory of the metrics that Fin reports, and how these metrics will be presented to administrators.

Get Started

A walkthrough for getting started with Fin as an end user. Use this to help train team members, IT support staff, and team leaders.

Documentation Library

Best Practices

Learn how leading operations experts are leveraging Fin.

Driving success metrics with an operations flywheel

Download

Five strategies for operational efficiency

Download

How to make average handle time an actionable metric

Download
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