Captures any activity happening in the browser to paint a complete and accurate picture of workflows across applications.
Fin offers out-of-the box process efficiency, agent utilization, process mapping diagrams, and more that are enhanced based on the latest best practices.
Segment your data by team, application, role, or any other measure that helps you drill down and understand how to help your team work smarter.
Fin collects browser data without needing integrations and makes data easily available to you. Securely integrate to any source via ETL connectors, REST APIs, or native integrations for popular apps.
See the latest best practices and uncover more granular insights that drive better CX outcomes.
Easily set specific triggers to match URL patterns, usage patterns or specific interactions on a page. Receive alerts via email or webhook to integrate Fin with other systems.
Stop wondering what your team is encountering. Fin allows users to flag broken tools, great interactions, or other feedback in the proper context, helping managers to address them more effectively.
With optional screen or audio recording, managers who need more visibility can deep dive into exact sources of higher performance or frustrations. Fin makes it easy to capture clips for QA & training.
A lightweight browser plugin for seamless data capture, providing insights right out of the box.
Installing Fin is as simple as adding a Chrome extension. Fin uses DOM fingerprinting to collect data from any application, even homegrown tools and apps with no API.
Fin was designed to comply with stringent privacy & security needs and maintains the latest certifications. We make it easy to control access and ensure that sensitive data is never even collected.
With Fin, you’re in complete control of how your sensitive data is captured. Companies can either choose to use default data capture settings or customize exactly which data is captured or excluded.
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