You don't know what you're missing if you can't see it
Our proprietary software reveals meaningful, actionable insights that lead to better tools, coaching, processes, and higher performing, happier teams. That’s good for business.
Our proprietary software reveals meaningful, actionable insights that lead to better tools, coaching, processes, and higher performing, happier teams. That’s good for business.
Demonstrate improved ROI
Fin exists to help people do their best work – both team leaders and team members. By improving visibility into how work is performed every day, Fin helps leaders identify opportunities for improvement, creating an environment where team members spend their time on the highest impact tasks, using the most efficient methods.
Uncover how work is really done
A lightweight plugin continuously logs a rich action stream as your team carries out every day workflows. By analyzing this data in the cloud, Fin shows you where things are going well, and where you could change workflow definition, training, or tooling.
Dive deeper with video and audio
Zoom in on specific activities that influenced workflow execution to understand them in full fidelity using screen and audio recording. Highlight exemplary execution and use video clips to help train team members. Share frontline frustrations with your IT and software engineering teams.
Dynamic App Name
We offer native integrations with common CRMs like Zendesk, Salesforce, and Kustomer, unlocking insights without a single line of code. Built a homegrown CRM? Not a problem, Fin uses DOM Fingerprinting to collect data from any application, even if there’s no API.
Set triggers to match URL patterns, usage patterns or specific interactions on a page.
Receive alerts via email or webhook to integrate Fin with other systems.
You have full access to your Fin data, enabling your data team to correlate Fin’s behavioral insights against other internal data sources.
Securely push or pull data from any source using ETL connectors and REST APIs.
Installing Fin is as simple as adding a Chrome extension. We include support for the most popular enterprise identity platforms.
Our infrastructure, policies and product are built for organizations with stringent privacy and security requirements. We have active security and fraud detection for high-risk interaction, as well as we comply with requirements such as HIPAA.
Customize your organizations user and data access permissions as well as documenting all team activity viewing.
Delete videos with private or sensitive information, or pre-set sites and resources that should never be recorded, or automatically redacted by Blacklist/Whitelist Rules.
