User Data Policy
Fin encourages you to read this policy to learn about the kinds of information, data, and content (collectively “Information”) Fin collects, and how Fin uses and shares that Information. This data policy applies to all Fin products.
What kinds of Information does Fin collect?
Information you provide to Fin. Fin collects the Information you provide when you use Fin. This includes, for example, Information you provide when you sign up for Fin, such as your name, email address, phone number, and payment Information. This also includes Information you provide in the one on one conversations you have with Fin (“Conversations”), and in the emails, text messages, calls, and other communications (collectively “Communication(s)”) you send to and receive from other people and businesses (collectively “People”).
Information Fin collects about you. Fin collects Information about you from other People, including People who do not use Fin. For example, Fin collects Information about you when a Fin user provides your Contact Information, or when someone sends you a Communication. Fin also collects Information about you from publicly available sources, and from the apps and services that you authorize Fin to access. For example, if you grant Fin access to your address book, calendar, and email account, Fin may collect Information from them at any time.
Information about the things you do on Fin. Fin collects Information about how you use and interact with Fin. This includes, for example, how often you use Fin, what you search for, and whether you have seen or read a Communication.
Information Fin gets from your device. Fin collects Information from and about the devices you use to access Fin, even when you are not using Fin. For example, depending on the permissions you’ve granted, Fin collects Information from and about your address book, calendar, email, photos, videos, phone number, IP address, and location (including specific geographic location, such as through GPS, Bluetooth, or WiFi signals), as well as the apps you use. Fin may also collect Information about your device, including any unique identifiers associated with your device (“Device IDs”), your mobile carrier, and Information about the type of the device you use. If you use different devices to access Fin, Fin will associate the Information it collects from those different devices.
How does Fin use the Information it collects?
To provide its services. Fin uses the Information it collects to provide and personalize its services to you and others. At its core, Fin is an intelligent collective knowledge system that collects, learns from, aggregates, and shares the Information that people like you contribute to it. Fin also helps you find answers to your questions, fulfills requests you make, keeps lists of things you want to remember, helps you communicate with others, and enables you to search for things.
To help you and other People communicate. Fin enables People to email, text, call, or otherwise communicate (“Communicate”) with each other, even if they do not have each other’s email addresses, phone numbers, or other contact Information (“Contact Information”). To do this, Fin uses the Contact Information it collects and from you and others. You consent to this use of the Contact Information Fin collects from you, and to receiving Communications from other People via Fin.
To help you and others search for things. Fin uses the Information it has collected whenever anyone searches for something on Fin. Fin allows you to search for other People on Fin using their name or Contact Information. Others can search for you the same way.
To promote safety and security. Fin uses the Information it has to help verify accounts and activity, and to promote safety and security on and off of Fin, including investigating suspicious activity and violations of Fin’s terms or policies.
To improve the service and develop new services. Fin uses the Information it collects, along with the surveys and research it conducts, to analyze, evaluate, and improve its services, and to develop new services for you and others. Fin also uses this Information to measure the effectiveness of the services it provides to you and others, and to analyze and improve performance.
To communicate with you and others. Fin uses your Contact Information and other Information it collects to Communicate with you. For example, Fin may Communicate with you about changes to Fin’s services, its pricing plans, its Terms of Service, or this Data Policy. Fin may also Communicate with you concerning any payments you make, and any security issues with Fin or your account. Fin also uses the Information it collects to send Communications (including letters from our founders and other thought leadership, as well as invitations to use Fin) to others, including people Fin learns about from you.
Does Fin share the Information it collects with other People?
As a general rule, Fin shares things it learns from the people who use Fin. But Fin does not share your non-public, personally identifiable information ("PII") without your permission, and does not sell your PII to advertisers. Fin also does not share information you place in the Fin Vault or copies of emails it accesses from your email account, unless you ask it to.
Notwithstanding the foregoing, you give Fin permission to: enable others to contact you using your Contact Information (without sharing your non-public PII); share the fact that you use Fin with others (along with your name and profile picture); share your PII if Fin receives it from another user and that user asks Fin to do so (including when a user shares their address book, calendar, and other PII with a starred or trusted connection); share PII, including your own, with your starred and trusted connections; and share information it has collected after your PII has been removed, or that otherwise does not contain your PII (including sharing a request you've made in Fin Feed after your PII has been removed).
Does Fin share anything automatically when I send or receive a Communication?
Whenever you send a Communication via Fin, Fin may automatically share your Contact Information and location with the recipient. Whenever you receive a Communication, Fin may automatically share that you have seen or read it with the sender, along with your location.
Does Fin read my Communications?
Whenever you send or receive a Communication, Fin will treat that Communication just like any other Information it collects from you. This means, among other things, that Fin may read or listen to the Communication. You agree to include and copy Fin on any Communication you send via Fin.
How does Fin respond to legal requests and prevent harm?
Fin may access, preserve, and share any and all Information and, when relevant, identify you as the source, in response to a legal request (like a search warrant, court order, subpoena, or government request or investigation) if Fin has a good faith belief that the law requires it to do so. Fin may also access, preserve, and share any and all Information and, when relevant, identify you as the source, when it has a good faith belief it is necessary to: (i) detect, prevent, or address illegal activity (including fraud); (ii) detect, prevent, or address security issues; (iii) investigate possible violations of Fin’s terms and policies; (iv) enforce Fin’s terms and policies; and (v) protect Fin, you, and others from harm or liability.
Where does Fin store the Information it collects?
Fin stores and processes the Information it collects in the United States. Fin is only available to citizens and permanent residents of the United States. By using Fin, you consent to having your personal Information transferred to and processed in the United States.
What happens if Fin has a security breach?
In the event that Information under Fin’s control is compromised as a result of a security breach, Fin will take reasonable steps to investigate the situation and, if appropriate, notify those individuals whose Information may have been compromised. Fin may also take other steps as permitted by law. Learn more about how Fin keeps your information secure.
Fin does not currently respond to Do Not Track signals from your browser, but you may be able to set your browser to delete or disable Cookies. You may also be able to set your email options to prevent the automatic downloading of images that would allow Fin to know whether you opened an email or clicked on any links. If you do not want Fin to collect Information from your device, you can uninstall the Fin App.
What other specific examples of sharing might I want to know about?
Fin may share any and all Information it has, and identify you as the source, with employees and contractors, service providers, vendors, and other third parties who help Fin provide and improve its services, as needed, to perform their work for Fin.
Fin may also share this Information: with other companies the Fin Exploration Company (“FXPC”) owns, operates, or controls, either now or in the future; and in connection with a potential or actual change of ownership or control of all or part of Fin or FXPC, or their assets (such as in case of a merger, acquisition, or reorganization). These companies will use your Information in the same way as Fin can under this Data Policy.
How will Fin notify me about changes to this Data Policy?
Fin may make changes to this Data Policy. If Fin makes any changes to this Data Policy, Fin will post the updated version here, and will update the date of last revision at the bottom of this page. If Fin makes a material change to this Data Policy, Fin will also notify you through the Fin app or another method of its choosing, such as by email. Your continued use of Fin after any such change constitutes acceptance of the amended Data Policy. If you do not agree to this Data Policy or any changes Fin makes to this Data Policy in the future, then you should stop using Fin.
How can I contact Fin if I have questions about this Data Policy?
If you have questions about this policy, you can send an email to firstname.lastname@example.org or write to Fin at:
Fin Exploration Company, Inc.
Attn: Legal Department
350 Sansome Street
San Francisco, CA 94014
Date of last revision: April 30, 2018