Don’t choose between agility and scale: On-Demand Seats make elastic staffing easy. Reserved Seats lock in value as you grow.
The core of Fin’s platform. Includes all standard features related to case session analysis.
per user /month
for optional screen & audio recording with 14-day cloud storage
By forecasting usage, you can lock in savings with Reserved Seats. The more seats you reserve, the bigger the savings. Reserved seats can be used by anyone in your organization, so it doesn’t matter if specific user identities change from month to month.
Any active users above your Reserved Seat threshold will be counted as On-Demand Seats. Teams with predictable seasonality can add Reserved Seats for specific months of the year.
Access to support engineers via email.
Guaranteed email response time of 1 hour.
Guaranteed email response time of 1 hour.
Business hours phone support in your elected US time zone.
Guaranteed email response time of 1 hour.
24 x 7 phone support.
A named technical support engineer who’s been trained on the specifics of your solution.
Optional: bring your own Amazon S3 bucket for audio and video recording storage.
Guaranteed email response time of 1 hour.
24 x 7 phone support.
A named technical support engineer who’s been trained on the specifics of your solution.
Optional: bring your own Amazon S3 bucket for audio and video recording storage.
Our efficiency experts want to help interpret your data. We’re available as needed, or as an ongoing member of your project.
Our BI team will generate and present a multi-page Opportunities Report to highlight optimization insights for your team.
A BI consultant will work with you monthly to interpret your Fin data and track your progress.
Guaranteed email response time of 1 hour.
Our BI team will generate and present a multi-page Opportunities Report to highlight optimization insights for your team.
Guaranteed email response time of 1 hour.
A BI consultant will work with you monthly to interpret your Fin data and track your progress.
Our professional services engineers are here to help extract insights from your enterprise applications.
We’ll set up Fin to interpret your team’s work data and deliver productivity reports via Fin’s Admin console. We’ll configure up to three supported CRMs, or one custom in-house application. We’ll also help configure a supported identity management system or equip your team with Fin credentials.
Additional integration work outside the Initial Setup
We’ll set up Fin to interpret your team’s work data and deliver productivity reports via Fin’s Admin console. We’ll configure up to three supported CRMs, or one custom in-house application. We’ll also help configure a supported identity management system or equip your team with Fin credentials.
Additional integration work outside the Initial Setup