Using Fin Analytics to Monitor Team Member Bandwidth & Managing Connectivity for Remote Teams Fin Analytics
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Using Fin Analytics to Monitor Team Member Bandwidth & Managing Connectivity for Remote Teams


The speed of your team member's internet connections can have a huge impact on performance. Fin Analytics gives you key insight in to what your team members are experiencing and how to improve it


There is nothing worse for efficiency and morale than having a slow internet connection, where each time you go to load a page it takes several seconds.

With Fin, you can map the exact upload and download connection speed of each team member and generate powerful reports like this per person, ISP, service provider, and tool to tell you where and how to improve performance.


The time waiting on slow connections can add up to a serious productivity hit, and having a slow internet connection makes it hard for team members to get into the flow of work and servicing customers.

With the switch to at-home work because of COVID-19, many organizations have been asking Fin Analytics for insights into which team members are experiencing slow connection speeds, and which suppliers and ISPs are not delivering on promised bandwidth and SLAs.

Delivering these key reports to teams using our existing data-sets is quite easy. We have started delivering to organizations on our platform:

1) Detailed reporting of actual page-load experience per person and per tool. This makes it easy to pinpoint tools that need to be made faster, and of course users who need upgraded connections or hardware.

2) Reporting per ISP / service on the page-load and bandwidth experiences that they are delivering - this allows for targeted and data-informed interventions to make sure providers are delivering what they promised

3) Machine insights in to which users at home have too many tabs open, not enough memory, or are on hardware that can’t support their usage.

If you want to learn more, you can read an example of our summary bandwidth and page-load analysis.

Fin users can get this new set of report in their dashboards, and non-users who need these insights are welcome to reach out for a trial.


GET STARTED WITH FIN ANALYTICS

Fin Analytics gives your team ‘full funnel’ insights into your team’s work. Continuous live video and action logging you get the insights you need to provide better coaching and training, and the analytics you need to know where to focus process and engineering resources

We are happy to share with you industry specific case studies, and give you a custom walkthrough of the tool, or you can review our