On-Demand Webinar

Discover benchmarks and data to unlock more productive customer operations teams

About This Event

This session was recorded with the Process Excellence Network on December 2, 2021.

Speakers

Evan Cummack

CEO

Alec DeFilippo

Head of Customer Solutions

Fin’s Work Insights Platform uncovers powerful insights to improve the productivity of customer operations teams.

25%

Decrease in average handle time

15%

Interactions identified with potential data leakage

16%

Increase in agent utilization

Want to learn more? Contact us to learn how Fin can help your team.

Featured Resources